Privacy Policy

We collect information you provide when placing an order, contacting support, creating checkout details, or subscribing to updates. This may include your name, phone number, email address, delivery address, and order details.

We may also collect website usage information such as pages viewed, approximate location, device and browser type, traffic source, product interactions, cart and checkout events, and anonymized session interactions to keep the store reliable and improve the shopping experience.

We may use Google Analytics and Microsoft Clarity to understand store traffic, ecommerce journeys, clicks, scrolling, and usability issues. Analytics events do not include customer names, phone numbers, email addresses, or delivery addresses.

Sensitive checkout fields are excluded from analytics events and masked in session insights. You can restrict cookies through your browser settings, although this can make individual visits appear as separate sessions.

We use your information to process orders, arrange delivery, provide customer support, prevent fraud, improve our products, and send store updates when you choose to receive them.

Order and contact information may be used to confirm cash-on-delivery purchases and help resolve delivery issues.

We only share customer information with service providers when needed to operate the store, such as delivery partners, payment services, hosting providers, analytics tools, and support systems.

We do not sell your personal information.

We use reasonable technical and organizational safeguards to protect customer information. No online service can guarantee complete security, but we work to keep your information handled carefully.

You can contact us to request updates, corrections, or deletion of your personal information where applicable. You can also unsubscribe from marketing messages at any time.

For privacy questions, contact us at support@sakinfragrances.com. Please include enough detail so our team can respond to your request.